Privacy Policy

Last updated: June 2026  ·  Effective immediately

1. Who We Are

Sonamasuri.com is an online B2B rice marketplace operated from Hyderabad, Telangana, India. We connect rice millers, sellers, buyers, exporters and importers across India. This policy explains what personal data we collect when you use our website and how we use it.

2. Information We Collect

We collect information you provide directly:

• Account data — full name, email address, mobile number, company name, address, state, district
• Listing data — product details, prices, quantities, photographs you upload
• Communication data — messages sent through our inquiry and contact forms
• Transaction data — cart history, order records

We also collect data automatically when you browse:

• IP address and approximate location
• Browser type and device information
• Pages visited and time spent (via server logs)
• Session cookies required for login

3. How We Use Your Information

• To create and manage your account
• To display your listings to potential buyers or sellers
• To send transactional emails (registration confirmation, inquiry notifications, password reset)
• To facilitate communication between buyers and sellers
• To detect and prevent fraud or misuse
• To improve the platform and fix technical issues

We do not use your data for automated profiling or send unsolicited marketing emails.

4. Data Sharing

We do not sell, rent, or trade your personal information to third parties. Your listing data (company name, contact details you choose to publish) is visible to other registered users as part of the marketplace function. We may share data only:

• With our hosting provider (Meru Software) strictly for operating the service
• When required by Indian law or a valid court order
• To protect the rights and safety of users or the public

5. Cookies

We use session cookies to keep you logged in during your visit. These are deleted when you close your browser. We do not use advertising or tracking cookies from third parties. You can disable cookies in your browser settings, but this will prevent you from logging in.

6. Data Retention

Your account data is retained while your account is active. Inactive accounts (no login for 3 years) may be deleted. You may request deletion at any time by contacting us. Backup copies may be retained for up to 90 days after deletion.

7. Security

Passwords are stored using bcrypt hashing and are never readable by our team. All pages are served over HTTPS. Our servers are protected by firewall rules and access controls. However, no internet service can guarantee 100% security — please use a strong, unique password.

8. Your Rights

You have the right to:

• Access the personal data we hold about you
• Correct inaccurate data via your profile settings
• Request deletion of your account and associated data
• Withdraw consent for communications at any time

9. Children

Sonamasuri.com is intended for business users aged 18 and above. We do not knowingly collect data from minors.

10. Changes to This Policy

We may update this policy from time to time. Material changes will be announced on the homepage. Continued use of the site after changes constitutes acceptance.